Tanya Eglinton
General Manager Customer Contact
BOQ Group

Angelo Azar
Chief Operating Officer
Honey Insurance

Patrick Lloyd
Director, Enterprise Workflow
Technology Support

Australian Taxation Office
Mary Durkan
Head of Wagering & Media
Customer Service Centre

Peter Grist
Managing Director
GRIST Consulting
Shelly Flett
Transformational Leadership Trainer and Executive Coach

Sia Papageorgiou
Managing Partner
Centre for Strategic Communication Excellence
Jaime Johnston-Smith
General Manager Contact Centre
Feros Care

Catherine Peacock
Retail Capability Lead

Melissa van der Burgt
Head of Customer Experience Centres
Allianz Australia
Jen Bednar
Director Customer and Corporate Services
City of Casey
Michael Dart
Chief Customer Officer
Energy Queensland

Monica Ryan
Vice President, Service Delivery

Toby Ellis
Head of Customer Services, AMP Services
& Founder, Deadly Rugby

Thomas Ryan
First Assistant Commissioner,
Enterprise Transformation Group

Australian Electoral Commission
Michael McKenna
General Manager, Customer Services
Brisbane City Council

More speakers revealed soon!

Watch this space 👀