Tanya Eglinton
General Manager Customer Contact
BOQ Group

 
Angelo Azar
Chief Operating Officer
Honey Insurance

 
Patrick Lloyd
Director, Enterprise Workflow
Technology Support

Australian Taxation Office
 
Mary Durkan
Head of Wagering & Media
Customer Service Centre

Tabcorp
 
Peter Grist
Managing Director
GRIST Consulting
 
Shelly Flett
Transformational Leadership Trainer and Executive Coach

 
Sia Papageorgiou
Managing Partner
Centre for Strategic Communication Excellence
 
Jaime Johnston-Smith
General Manager Contact Centre
Feros Care

 
Catherine Peacock
Retail Capability Lead
ANZ

 
Melissa van der Burgt
Head of Customer Experience Centres
Allianz Australia
Jen Bednar
Director Customer and Corporate Services
City of Casey
 
Michael Dart
Chief Customer Officer
Energy Queensland

 
Monica Ryan
Vice President, Service Delivery
Concentrix

 
Toby Ellis
Head of Customer Services, AMP Services
& Founder, Deadly Rugby

 
Thomas Ryan
First Assistant Commissioner,
Enterprise Transformation Group

Australian Electoral Commission
 
Michael McKenna
General Manager, Customer Services
Brisbane City Council

More speakers revealed soon!

Watch this space 👀