2017 Auscontact Awards Open

Nominate now!

To grow and develop, we need to challenge and transform ourselves year on year. The awards program is a great platform to progress both your people and your operation; especially, in the following key areas:

Assess and benchmark performance; Reward and recognise achievement and innovation;

Create and celebrate team engagement; Demonstrate success and leadership

Watch the latest video on our YouTube channel!

Get some advice & tips on entering the 2017 Awards

VIC Dynamic Leaders Program

Wednesday 1 March

Dynamic Leaders Tutelage is a one day program where attendees will learn strategies and tools to lead their teams effectively. Gain the confidence to know when to intervene, where to inspire and, who to influence. Most managers begin their leadership journey with minimal structure or routine and find themselves reacting to situations and running from one burning platform to the next - they are reactive and their culture can be seen as erratic. With an effective structure and a change in focus it is possible to build a sustainable environment where leaders are invested and their teams are dynamic.

Why Join Auscontact?

Engaging, educating and empowering our Members to deliver excellence in customer contact experience.

Our Community

Australia's best performing and evolving customer centres and hubs, inclusive of industry experts, public & private sector, leaders, specialists, trainers, mentors, researchers and business suppliers and partners.

Industry Events

Training, professional development, awards, webinars, workshops, roadshows, site visits, conferences and networking opportunities.

Expert Articles

Expanding and growing the field of knowledge, collaboration and innovation with articles from arguably the industry's best minds inclusive of the latest benchmarking and research.

Best Practice Training

Relevant, practical, evidence-based and 'next practice'.

Featured Events & Awards

  • Gold Sponsors

    Concentrix Maritz CX Verint
  • Silver Sponsors

    Genesys Symmetry Call Design Nice Contact Centre Central
    Matchboard NewVoiceMedia CallMiner Jabra