2017 Auscontact Awards Open

Nominate now!

To grow and develop, we need to challenge and transform ourselves year on year. The awards program is a great platform to progress both your people and your operation; especially, in the following key areas:

Assess and benchmark performance; Reward and recognise achievement and innovation;

Create and celebrate team engagement; Demonstrate success and leadership

Watch the latest video on our YouTube channel!

Get some advice & tips on entering the 2017 Awards

NSW World Nomads Group Site Tour

Wednesday 15 March

Come visit the WNG Customer Service Centre and hear about the following:

Taking a team from good to great - how they made sure their people mattered

Introducing a Sales program which increased call to sale conversion from 30% to 50%

Moving from a PABX to a Cloud Based Telephony system

Relocating a business to a new premises and how they took their team on the journey

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Engaging, educating and empowering our Members to deliver excellence in customer contact experience.

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Expert Articles

Expanding and growing the field of knowledge, collaboration and innovation with articles from arguably the industry's best minds inclusive of the latest benchmarking and research.

Best Practice Training

Relevant, practical, evidence-based and 'next practice'.

Featured Events & Awards

  • Gold Sponsors

    Concentrix Maritz CX Verint
  • Silver Sponsors

    Genesys Symmetry Call Design Nice Contact Centre Central
    Matchboard NewVoiceMedia CallMiner Jabra