The Auscontact National Excellence Awards

The Auscontact National Excellence Awards are the most prestigious industry event in Australia recognising and celebrating excellence in Customer Service, Contact Centres, Customer Experience, and Employee Experience. This is where the industry comes together to showcase talent and celebrate outstanding achievements.

With both individual, and organisation award categories, the award program highlights the exceptional outcomes being delivered within the contact centre industry.

Our panel of judges are industry experts and leaders from within the industry, providing credibility and prestige to this distinguished program. With one of the most rigorous judging processes globally, the Auscontact National Excellence Award Program showcases the contributions at every level that generate the customer experience in Australia. The calibre on display through the Awards Program demonstrates the depth and strength of talent within the contact centre industry.

2024 Awards Program Information