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Welcome to the Auscontact Association

    Nominations, Online & Video submissions need are due by COB 15 May 2015  more

Latest News

Event Review - Site Tour #1: ING Direct & Teachers Mutual Bank Staff Wellbeing the Key for Customer Contact Centres How do I build emotional intelligence?

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Complimentary Kana Webinar: How to Deliver Exceptional Multichannel Service & Support QSuper Walkthrough: Look & Learn with the Best of the Best! Allianz Walkthrough: Look & Learn with the Best of the Best! WA 2015 Awards Workshop - Going for Gold!

Upcoming Activities & Events


Do your customers really want to be delighted? Organisation designs are they flawed? Are you having the right conversations? SALMAT VIRTUAL AGENT: HOW TO NAVIGATE A SMOOTH CUSTOMER JOURNEY SERIES A key recruitment ingredient. Make it Easy and They Will Come 2014 2 Auscontact National Award Winners - 2014 Auscontact Awards - National Winner Profiles