National Sponsors

Welcome to the Auscontact Association

    Melb 22-24 October. Registrations Open Now  more

Latest News

Qld Award Night National Hearing Awareness Week (24-30 August) VIRTUAL AGENT: How to navigate a smooth customer journey series.

More News


WA Emerging Team Leader Series - Session 3 QLD Heartonomics: how emotional intelligence impacts the bottom line VIC Emerging Team Leader Series - Session 3 Illawarra Site Tour: Leading Government Contact Centre

Upcoming Activities & Events


How to Drive Individual Performance in Contact Centres, by Mark Moore from Neural Networks A multi-channel barbeque - without the snags Video as a customer service Channel? Who is on the other end of the call? Using ‘rogue’ channels: when communicating with customers can do more damage than good Avaya Customer Experience Index 2013