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Welcome to the Auscontact Association

  • 2015 AUSCONTACT AWARDS submissions have closed for 2015. Judging commences on Monday 18 May and the team from Auscontact will be reaching out to you over the coming days to book the time for your telephone interview. Good luck to ALL our nominees who are already bright stars  more

  • Auscontact Member eNewsletter - June Issue  more

  • Fifth Quadrant - Customer Experience Strategy Survey 2015  more

Latest News

How to sell innovation without promising pie in the sky What does it mean, and take, to create autonomy? by Neural Networks, Rosalinda Batson What to look for when shopping for a modern recording platform

More News

Events

Complimentary Interactive Intelligence Webinar: Strategies for identifying and managing the impact of a multi-channel environment WA Managers Networking Event Generational Learning Styles - Getting the best out of everyone SA Team Leader Series Session 2: Performance Reviews

Upcoming Activities & Events

Features

Do your customers really want to be delighted? Organisation designs are they flawed? Are you having the right conversations? SALMAT VIRTUAL AGENT: HOW TO NAVIGATE A SMOOTH CUSTOMER JOURNEY SERIES A key recruitment ingredient. Make it Easy and They Will Come 2014 2 Auscontact National Award Winners - 2014 Auscontact Awards - National Winner Profiles