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Welcome to the Auscontact Association

  • 2015 AUSCONTACT AWARDS submissions have closed for 2015. Judging commences on Monday 18 May and the team from Auscontact will be reaching out to you over the coming days to book the time for your telephone interview. Good luck to ALL our nominees who are already bright stars  more

  • Auscontact Member eNewsletter - May Issue  more

Latest News

Deaf lawyer uses National Relay Service to work with community Seeing Both Sides of the Coin Emotional Intelligence and Leadership: Having the courage of Empathy

More News

Events

The Importance of Emotional Intelligence in Leadership Complimentary Enghouse Webinar: Strategies for dramatic cost reduction in the contact centre Contact Centre Futures Roadshow VIC Contact Centre Futures Roadshow QLD

Upcoming Activities & Events

Features

Do your customers really want to be delighted? Organisation designs are they flawed? Are you having the right conversations? SALMAT VIRTUAL AGENT: HOW TO NAVIGATE A SMOOTH CUSTOMER JOURNEY SERIES A key recruitment ingredient. Make it Easy and They Will Come 2014 2 Auscontact National Award Winners - 2014 Auscontact Awards - National Winner Profiles