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Welcome to the Auscontact Association

  • 2015 AUSCONTACT AWARDS - NOMINATIONS OPEN
    Nominations, Online & Video submissions are due by COB 15 May 2015  more

Latest News

Fixing customer experience expectations How’s your Assertiveness? The drama of service design

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Events

NSW Team Leader Series Session 1: Coaching Skills QLD Team Leader Series Session 1: Coaching Skills WFM Webinar Series - Real Time Management Integrated Customer Contact Technology - Unifying Purpose with Capacity

Upcoming Activities & Events

Features

Do your customers really want to be delighted? Organisation designs – are they flawed? Are you having the right conversations? SALMAT VIRTUAL AGENT: HOW TO NAVIGATE A SMOOTH CUSTOMER JOURNEY SERIES A key recruitment ingredient. Make it Easy and They Will Come 2014 2 Auscontact National Award Winners - 2014 Auscontact Awards - National Winner Profiles